Verizon fios tv reset

Feb 4, 2020 · 01-25-202008:34 PM. First try powercycling the router. If that doesnt work check all coax connections from the ONT to the splitter, splitter to router and coax going to the boxes. You can also try powercycling the ONT. An Accepted Solution is available for this post. 02-04-202005:26 AM.

Verizon fios tv reset. A soft reset is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. Press and hold the. Power button. (on the back of the unit) for 3 seconds to turn the device off. Remove the battery cover (on the bottom of the device). Using a paper clip or other small tool, press and release the.

Fios TV Mobile app. The Fios TV Mobile app is your mobile companion to your Fios TV service and is available to all Fios TV subscribers. With a modern user interface (UI) and intuitive navigation, the Fios TV Mobile app provides effortless content discovery from our ever-increasing catalog of newly added networks and On Demand titles.

Here's how to restart your 1st-generation Stream TV if it crashes or resets, freezes or runs slow.3. On Samsung TV go to Source --> Universal Remote. 4. Select New Device --> Cable or Sat Box --> TV. 5. When asked to select your provider DO NOT select Verizon FiOS Digital (as it shows on my list. This one won't work !). Scroll down and select "My service provider is not listed" 6. Then from this new list select Verizon. 7.Verizon FiOS TV, Internet, and phone QIP6416, IMG 1.6.2, Build 08.58 Keller, TX 76248. 0 Likes An Accepted Solution is available for this post. ... tech support said to unplug the fios router and the STBs to reset them all. and the TV menus would work. that did not help. i don't see the menus for the 3 boxes i have. when i look at the network ...Newbie. 10-19-2010 09:17 PM. I just had my FiOS service transferred today and the technician brought a few of the new Motorola QIP7100 2's all of those boxes seem to be producing problems. I can't access the guide it says "No Data" for everything, and when you try to use on deman it gives a message about please check your router.10-24-2021 06:51 AM. We just upgraded our Fios to the TV One service, replacing our 10-year-old Motorola boxes. Right away I could tell the picture quality on the new boxes were inferior to what we had before. Graphics aren't crisp and clear, motion causes the image to blur a bit, and there's noticeable artifacts all over.as for the reset option. There is another way to do it. And I find it much easier. press menu on the stb and get the verizon menu. Go to settings and then go to system info. when on the system info screen, use the remote to enter 2601. you will get a message saying "code 2601 entered successfully" Hit the OK button and the box will shutdown and ...The Wi-Fi network symbol on your router will start flashing. Do not hold for 10 seconds because that will cause the router to do a soft reboot. Facts to Consider Related to Router to Fios One Mini Wi-Fi Distance: The Mini communicates to the Quantum Gateway over the 5Ghz. Typical reach from the Quantum Gateway over 5Ghz is about 40' to 50'.

If you don't get a set-top box upgrade on or around the following dates, you will no longer have TV service. Cisco set-top boxes - On or around June 30, 2024 Motorola set-top boxes - On or around April 15, 2025For years, Verizon has been improving its Fios internet bundling service. With Verizon Fios, you have a variety of options when it comes to streaming content. Traditional streaming...Almost daily now I have to reset my DVR in order for the multiroom boxes to sync with the DVR. The message on the screen tells my to order or connect DVR. The DVR works fine but as before no connectivity with the other multi room boxes. I am also unable to connect from Internet or DVR manager wit...FiOS won't reset after power outage. 08-23-2011 06:12 AM. Hello, I've been a FIOS TV, Internet, and phone customer for about a year. Our power went out last night for about 15 minutes, and all 3 of our FIOS services are still not back up and running. The battery backup unit displayed a red battery light and was beeping throughout the night.Please allow 1 second between button presses. Test that the remote control is programmed for your TV. Turn the TV on using the ( TV) key. Press <VOL +> and <VOL -> to make sure that the volume keys work. Press the (Mute) and (A/V) keys. If any of these keys do not work as expected, press and hold that key.Oct 21, 2022 · Below are our instructions on how to reset Fios cable box with remote to default settings: Unplug the FiOS box from the outlet. Press the play/pause and zero buttons on the FiOS remote control until the blue LED on the device begins to blink. Hold off until the blue flickering light changes to red.

Turn on your TV and the FiOS TV Set-Top Box. Make sure you can see live TV. Press and hold the OK and 0 (zero) buttons at the same time. The red LED light blinks 2 times and then stays on. Enter the remote code for your TV that you located in step 1. The red LED light blinks 2 times and then stays on.Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to change or reset your Voicemail password from the My Verizon app, your phone or the My Verizon website.The old Fios remote had a favorites button to quickly access only the channels you selected as favorites. The new One remote does not have this button. So, unless, I'm missing something, in order to flip through favorite channels, you would need to: Press talk button, say favorites, and even then a list comes up but you need to select flip ...About two weeks ago, one of the set top boxes started to frequently reset itself. Nearly every time it is turned on, it clicks, turns off, and comes back on to show the red download screen. After a few minutes, it goes away and lets us watch tv for a while. Then it repeats the process. Sometimes after the reset, it becomes completely ...

Whirlpool cabrio washer filter cleaning.

24/7 automated phone system: call *611 from your mobile. Here's how to restart your Verizon Router.Press the “STB” button at the top of the remote to switch it to set-top box mode if needed. Reboot the Set-Top Box: Unplug the power cord from the back of the FiOS TV set-top box. Wait for about 30 seconds, then plug it back in. Allow the set-top box to reboot, and then try using the remote again. Pairing the Remote:3. Next, press the Channel Up and Channel Down buttons consequently.. 4. Following that, press the Volume Up and Volume Down buttons one after the other.. 5. Finally, check whether the remote is working or not. Contact Verizon Customer Support. If the Fios TV remote is still not working after trying the fixes, you can contact Verizon Customer Support.Verizon Fios offers three options to reach ...This User Manual will show you how to program and operate your new FiOS TV Remote Control (Model P265v1). The following steps will guide you to quickly set -up your Verizon FiOS TV remote for your TV. Turn on your TV and the FiOS STB. Make sure you can see live television. Locate the 3-digit code for your TV brand in the list below and circle ...Beakable, While it could be the remote, it is possible that it could be a problem with the DVR. Try using the buttons on the face of the DVR to control it. If these function, then it probably is a faulty remote. If they do not, unplug the DVR and plug it back in. This will cause a basic reset that may restore functionality.10-24-2021 06:51 AM. We just upgraded our Fios to the TV One service, replacing our 10-year-old Motorola boxes. Right away I could tell the picture quality on the new boxes were inferior to what we had before. Graphics aren't crisp and clear, motion causes the image to blur a bit, and there's noticeable artifacts all over.

Try the serial number of the router for the password, it can be found on the label attached to the router. (oh, and you typed "password 1", usually the tech would have set it to "password1", no space) 10-30-2012 12:55 PM. If you tried factory resetting and it didn't prompt you for a new password, then you should try it and hold in the reset longer.Access and manage your Verizon Fios TV account, view your plan details, and enjoy streaming services.An Accepted Solution is available for this post. clem21. MVP. In response to Monty12. 05-20-202006:03 AM. @Monty1 wrote: I did delete the app and reinstall and I had the same problem. You may need to get your account reset.MyVerizon password reset broken. Apollyon156. Enthusiast - Level 1. 04-14-2020 05:15 PM. I tried to change my password using the forgot password option, because apparently the password I had worked on my mobile app, but NOT on the website. Go figure, broken. So I initiate the reset, and go through the motions, and I get my text message with my ...Verizon Fios is a popular television service provider known for its high-quality programming and extensive channel lineup. With so many options available, it can be overwhelming to...01-31-2022 12:14 PM. Sometimes, when I turn on my TV, there will be no sound from the FiOS box, and the audio bar will be stuck on the screen and say "fixed". The only way to fix it and get the sound back is to unplug and reboot the box. I've gotten a new box and continue to have the same issue. This is with the main FiOS tv one box (not a mini).CableCARD. Slightly larger than a credit card, a CableCARD plugs into the back of your digital cable-ready (DCR) devices (i.e., TV or DVR) to provide access to the high definition (HD) and standard definition (SD) digital programs included with your FIos TV subscription without the need for a Set-Top Box. Private Viewing customers can order Pay ...I have my Fios HD-DVR connected to a Yamaha HTR-3064 receiver and to an LG LED-TV; 47LW5700 to be precise, al with HDMI cables. My problem is that everytime I turn off the components, the video settings of the …To change the Fios TV video format settings on your Fios Set-top Box, using your Fios remote press: Menu > Settings > Audio & Video > Video Format > Select the appropriate format that you want to use; Note: Currently, the highest display resolution for broadcast TV is 1080i (interlaced) and 1080p (progressive).You can choose between 16:9 (Cinema) or 4:3 (standard) mode.To reset your remote... Press and hold STB. While holding STB press OK. Release both buttons and the lights on the remote will blink at you. Type in 9-0-0. The STB light will blink again. You are now factory reset. The remote should fully control the STB but not the TV at this point.Verizon is rolling out a new look for the Fios Guide! We are updating the guide to make it easier to use, customize and faster to find your content. Select GUIDE on your Fios TV remote or say "guide" on your Fios TV Voice Remote. *Only available to customers with VMS1100/IPC1100 or Fios TV One VMS4100/IPC4100 DVRs. Learn More!Fios VMS4100 STB reboot/DVR problems. 10-24-2019 04:57 AM. I am at a complete loss at what to do and Verizon Support has yet to fix the problem. I have 2 VMS4100 boxes in my house (Master Bedroom and Living Room) on the Fios TV One system. The box in my master bedroom keeps rebooting during DVR recordings causing my recordings to stop and ...

Either press the remote control button or use the navigation arrows on the remote to find/highlight/enter the menu option. Choose one of the following three pathways (whichever is available to you): Menu > Customer Support > Fix FiOS TV Issues > OK. Menu > Customer Support > In-Home Agent > Fix FiOS TV Issues > OK.

Sep 15, 2021 · To reset the Fios One Voice Remote, follow these steps: Go to the Settings option under Menu. Select Voice Control. From the screen that appears, select your remote’s model, i.e., the FIOS Voice remote. Choose the ‘Program Voice Remote’ option and click on Reset Remote Setup.cable colors to the back of the VMS and TV. Activate your VMS by turning it and your TV on. Then follow the on-screen instructions. Program your Fios TV Remote. The remote control is preprogrammed to work with any Fios TV set-top box. For universal remote features, pair the remote with your TV. On the Fios TV remote press Menu then scroll toThe former name of this device is the Verizon 4G LTE Broadband Router with Voice. A reset to factory default deletes all changes made to the configuration and connected clients need to reconnect. When you reset your device, make sure that you are not speaking on the phone. You will be disconnected from your call when you reset your device.05-17-2021 10:00 AM. @rdlaub wrote: I know this question has been asked multiple times but I have seen multiple varying answers so I'm oping to get some clarification. I have FIOS internet and TV. I just purchased a TP-Link Deco M9 Mesh system to improve the WIF in my house. I'd like to keep this as my primary router.Steps for the most common Verizon-provided routers are listed below. Actiontec MI424-WR Steps: Click on 'My Network' icon at the top. Select 'Network Connections' (coax or ethernet) depending on your connection to the ONT. Click 'Settings'. Click 'Release'. Click 'Apply'.If you’re looking to sign up for Verizon Fios or get the most out of your existing Verizon Fios internet service, this guide can help. In it, we’ll teach you everything you need to...Set-top Box Resolutions. Many Set-top Box equipment problems can be resolved with your Fios TV service using your Fios remote control, press: “D” button “My Dashboard” > TV Support, select option.Had similar problems with Fios TV One at house we moved to four months ago. There is one main DVR With coax connecting from the new Fios router in basement (with a MoCA 2.0 splitter running coax Cable to router and to Fios One dvr; one client set-top box with coax on main floor (and a fios wifi extender on second floor).

Cox internet outage gainesville fl.

Ibew 134 login.

Forgot your User ID? Make a one-time payment. Recover your Verizon Account password, simply and easily with your Verizon User ID or Verizon mobile number. You can also pay on your wireless or in home account directly.Your ONT requires electricity to operate all Verizon Fios services: ONT plugs directly to an existing electrical outlet at your location. An indicator light lets you know if electrical power is present. During normal operation, the light should be on. If the indicator light is off, electricity is not flowing from the outlet.24/7 automated phone system: call *611 from your mobile. Here's how to factory / hard reset your Stream TV Soundbar if the screen freezes or app, audio or sync issues occur.Fios, the 100% fiber-optic network delivers streaming at its best with the incredible speeds of Fios Internet -- up to 940/880 Mbps. You can even subscribe to YouTube TV through Fios and experience the ultimate in live TV streaming with over 70 channels, including local news and sports. Streaming YouTube TV.An Accepted Solution is available for this post. clem21. MVP. In response to Monty12. 05-20-202006:03 AM. @Monty1 wrote: I did delete the app and reinstall and I had the same problem. You may need to get your account reset.Press the Option Button on your Remote. Now scroll to your Top Support Tools. Inside the Tools, scroll down until you see Reboot STB. Once inside the Reboot STB window, a prompt will warn you that you are rebooting your device. If you have decided about rebooting your Fios Box, press the confirm button, and your Verizon Fios will be Reset.Learn how to securely manage your mobile account using the My Verizon website or app. Understand how to create, change or delete your login credentials for My Verizon. For Verizon Fios home accounts visit Managing your Verizon home account FAQs. For Prepaid accounts, visit How to use the My Verizon app for Prepaid.May 15, 2023 · 05-14-2023 08:11 PM. Our Fios TV One box has been rebooting on its own. This usually occurred when there has been a change in programming. Lately, it has been rebooting multiple times a day. Today, it rebooted three times, twice within a couple of hours. When the box tries to reconnect to the network, it is taking longer than it usually does.Was this helpful? (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs. Watch this video to ...Fios Home Internet and. TV bundle packages. Get the best of Fios Home Internet and TV together-on the 100% fiber. optic network. Only pay for what you need with our great deals. Switch to Fios Home Internet. Plans start at $25/mo. with Auto Pay & select 5G mobile plans.If you have Fios Quantum Gateway or a Verizon Fios Advanced router, you can use My Verizon to manage basic Wi-Fi network settings. Top settings include: Change Wi-Fi name or password; Turn off Wi-Fi access; Parental ControlsI have a brand new TV LG 50" TV that works flawlessly and has normal sound when using any attached electronic device such as ….

Fios Home Internet and. TV bundle packages. Get the best of Fios Home Internet and TV together-on the 100% fiber. optic network. Only pay for what you need with our great deals. Switch to Fios Home Internet. Plans start at $25/mo. with Auto Pay & select 5G mobile plans.A few things to confirm: 1) Check that the cables/cords are connected properly: a) Coax from the wall or floor goes to the "TV In" port at the back of the STB. b) If the STB and TV are high-def, then you'd have HDMI or component cables connected from the STB to …Less $829.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR. Help. Internet and cable tv work, but no program information on any channel. 12-08-201111:49 AM. Everything works fine except on the tv we no longer have program information.Look at the coax from the ONT to the splitter and from the splitter to the router. Then check the coax from the splitter to the DVR. Also I'd get the splitter replaced with a new MoCa2.0 approved splitter. Check all the coax connections by loosening and re-tightening them.Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804Verizon is rolling out a new look for the Fios Guide! We are updating the guide to make it easier to use, customize and faster to find your content. Select GUIDE on your Fios TV remote or say "guide" on your Fios TV Voice Remote. *Only available to customers with VMS1100/IPC1100 or Fios TV One VMS4100/IPC4100 DVRs. Learn More!Quick Setup Guide-Verizon FiOS remote. The following steps will guide you to quickly set -up your Verizon FiOS TV remote for your TV. Turn on your TV and the FiOS STB. Make sure you can see live television. Locate the 3-digit code for your TV brand in the list below and circle the correct code. AOC 026 035.Many Verizon Fios TV problems can be fixed by rebooting the set top box. Click on options, customer support, top support tools, scroll down and choose reboot... Verizon fios tv reset, At Verizon, we’re committed to maintaining the confidentiality of your online data and to keeping your account safe from cyber criminals, hackers and security breaches. We use enhanced technologies to protect your sensitive personal information. When you set up your My Verizon account, we’ll ensure your account is as secure as possible by ..., Reset a forgotten password. If you have lost or forgotten your password, you can reset it on the My Business Wireline page. Click Forgot Password? beneath the password box; A pop-up will ask which account you want to reset; select My Business Wireline Fios, phone, internet & TV; Follow the on-screen prompts to insert your user ID; Request a ..., To reset the Fios One Voice Remote, follow these steps: Go to the Settings option under Menu. Select Voice Control. From the screen that appears, select your remote’s model, i.e., the FIOS Voice remote. Choose the ‘Program Voice Remote’ option and click on Reset Remote Setup., Main Menu > Settings > Voice Control > Fios TV Voice Remote > Program Fios TV Voice Remote. Try auto program first, and if that doesn't work, reset and use manual programming. You may need to try several Samsung codes before you get the correct ones., 03-25-2012 05:36 PM. You can reset the STB also by going into Menu/Customer Support/In Home Agent/Reboot STB or you can reboot it from another STB by going into Menu/Customer Support/In Home Agent/STB-DVR Autocorrect. Due to a few issues I am constantly having 1. STB does not respond to any remote control actions 2. channels …, Follow along with this simple guide to set up your new Fios TV service. If you run into any issues or want to learn more, we're always here to help. Visit ve..., Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below., I just wanted the guide to show the TV stations that I was subscribed to so I wouldn't have to needlessly search through channels I didn't have access to anyway. This is what you would want to do: Select Menu. Go to Settings. Select System. Select Television. Scroll down to "Last Viewed Guide State"., Fios, the 100% fiber-optic network delivers streaming at its best with the incredible speeds of Fios Internet -- up to 940/880 Mbps. You can even subscribe to YouTube TV through Fios and experience the ultimate in live TV streaming with over 70 channels, including local news and sports. Streaming YouTube TV., Also, if there is a new firmware available at Verizon backend, the router will download it and automatically install it. Furthermore, Actiontec MI424WR Rev. I is End of Life and End of Support back in September 2020, all rental units are given to the customers free of charge for recycling., Here are some steps to check your router's set up: Take a look on the back of the router and make sure that the. cable coming from the wall has been plugged into the white Ethernet/WAN port. If you have TV service with Verizon, be sure the coax is screwed in. Make sure that any devices connected to the router (like TVs, computers, gaming ..., Step 1A: Make the connections. Connect the coax cable from the coax port on your router to a coax outlet. (Required for Fios TV*) Connect the Ethernet cable from your router's WAN port to an Ethernet outlet. Connect the power cord to your router then to an electrical outlet. Router will take up to 10 minutes to update completely., Press the arrow button down to highlight Fios TV Remote DVR Access Press ok or Press the arrow key to the right and select Mobile Access Enter Parental Control Pin Enter the mobile number and you should receive your conformation code I sent you a private message to assist if this does not resolve the trouble. Shamika_Vz Verizon Support, Reset a forgotten password. If you have lost or forgotten your password, you can reset it on the My Business Wireline page. Click Forgot Password? beneath the password box; A pop-up will ask which account you want to reset; select My Business Wireline Fios, phone, internet & TV; Follow the on-screen prompts to insert your user ID; Request a ..., Fix your Fios TV problems without having to wait for a live agent. Set up your remote, learn about Fios TV features, get help with service outages, and more., In response to Redcard. 11-05-2008 05:14 PM. I used the myverizon link. Log In. Under My Tv, click on View Tv Plan details. Then you will show all your boxes. From there, select the box you want then hit reset. Box will reset from there. View solution in original post., 1 Solution. JR-NoVa. Enthusiast - Level 1. 11-29-2020 11:15 AM. Worked with Verizon Tech Support - Here is a fix for LAST CHANNEL not working: For an STB or DVR - On the remote - Select MENU then SETTINGS then SYSTEM then TELEVISION then LAST WATCHED RAIL then select DISABLE . Unplug STB/DVR and plug back in to reboot the box. Get back to Live TV., Fios Home Internet and. TV bundle packages. Get the best of Fios Home Internet and TV together–on the 100% fiber. optic network. Only pay for what you need with our great deals. Switch to Fios Home Internet. Plans start at $25/mo. with …, 10-11-2008 11:13 AM. No, resetting your DVR will not impact your recordings. If you do the manual reset, by unplugging, there is no impact on anything. An on line, or reset by the FSC will disturb your settings, and can impact the next scheduled recording, so you may have to re-do some of the settings, (things like series preferences, video in ..., Manage your Wi-Fi network’s password (WPA2/WEP key) and name (SSID) in My Verizon. Important: After you apply changes, reconnect each Wi-Fi device using the Wi-Fi network name and password that you set. Verizon has a variety of tools to change your Wi-Fi credentials: Note: If you have separate Wi-Fi names for your 2.4 GHz and 5 GHz …, Catch your shows on-the-go or at home. Get your favorites on demand and stream data-free on Verizon Wireless (data-free offer not available in California) Start streaming as. soon. as you order. After you place your Fios TV order, download the Fios. TV Mobile app and start streaming right away -- even. before your home service has been installed., Hi SC430P, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu., Seeker1437. Community Leader. 06-10-2019 02:02 PM. Can you try rebooting your router, then your box to see if the issue stops happening? Helped me too. 5 Likes. Correct answer: Every time I go to On Demand, it causes my Fios One box to reset. This has been going on for about 2 or 3 weeks now. Anyone else have., I had to reset the TV to the factory defaults to get rid of all the old settings. On my Vizio Smart TV, in the Menu, under SYSTEM, there is a sub-menu RESET AND ADMIN, and in this sub-menu, there is the RESET TO FACTORY DEFAULTS Button. After resetting to factory defaults, I logged onto the FiOS Network, just like I did before, but this time ..., Follow these steps one by one to reset the Verizon P265 remote. 1. Press and hold the OK and 2 buttons simultaneously. 2. Release both buttons if the red indicator light flashes twice and stays idle. 3. Then press the buttons 9-0-0 consequently. 4. Finally, the red LED light will flash thrice and turn off., With your Fios router already installed, follow the below steps to activate your Video Media Service (VMS) or Set-top Box (STB). Make the connections: Connect the coax cable from your VMS or STB/DVR to a coax outlet. Connect the HDMI (other) cable from your VMS or STB to the TV. Connect the power cord from your VMS or STB to an electrical outlet., Step 1A: Make the connections. Connect the coax cable from the coax port on your router to a coax outlet. (Required for Fios TV*) Connect the Ethernet cable from your router’s WAN port to an Ethernet outlet. Connect the power cord to your router then to an electrical outlet. Router will take up to 10 minutes to update completely., Fios Digital Voice service comes with many features that can be managed by phone, via the internet, and from your Fios TV. With Fios Digital Voice Account Manager, you can manage your features at any time. For additional information, sign in to My Verizon to access your Account Manager or download the user guide. Don't have an account?, A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device., Steps: Menu > Settings > Voice control > Fios TV Voice Remote > Program FiOS TV Voice Remote > Reset remote setup. Do you wish to continue: Hit OK for Yes. Wait until it says Remote Programming Reset Success. 1. When the setup has a Receiver/Audio device b/w STB and TV and connected via HDMI, Make sure it is powered ON. Sometimes the Receiver ..., You can perform a soft reset to fix the volume button not working issue that occurs in Fios remote. 1. Unplug the Fios TV cord from the power socket. 2. Keep it unplugged for about 30 seconds and replug it back in the power socket. 3. Now, press and hold the Power button present on the TV for about 30 seconds. 4., Unplug the box from power. Unpair the FiOS one remote from the box by pressing the play/pause button and the zero button until the LED on the remote blinks blue. Let it keep blinking until it blinks red. Then plug back in the box and keep pressing the menu button on the remote while pointing it at the cable box., Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, …