Roku stuck on bouncing logo

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Re: How to fix 'insufficient power' or 'low power' warning. @Travisemilylou @Juliemeirick. lease send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there. 03-26-2020 12:45 AM.Nov 30, 2022 · Re: Roku Ultra Stuck on bouncing logo. OK, the Express is the least expensive model of Roku. Honestly I never recommend it because it has occasional issues like this. For not much more cost, Roku offers much better players. Right now, the 4K Streaming Stick is only $25. You might not care about 4K, but it's a far more capable performer than the ...My Roku TV screen has been 'looking for wireless networks' for the past day. However, I cannot exit the menu at all to try any other alternatives. The white box containing the message is stuck on the screen. I have tried removing the Roku for 30-60 seconds to reset it but every time it immediately pops up with this screen and no other options.However I had an issue so i unplugged it and ever since It has been stuck on the screen with the bouncing Roku Logo (picture below). I have looked through message boards and really haven't found any sort of solution to my problem. I have soft reset the device, tried to factory reset the stick by holding in the reset button, repairing the remote ...Customer: my roku box is stuck in showing the Roku symbol and it cannot be moved to show a screen. Answered by Shahid in 31 mins 10 years ago. Shahid. Technician. 43,781 satisfied customers. Specialities include: Record/Cassette Player Issues, CD/DVD Player Repair, Audio Equipment Problems.Re: Roku Express Stuck on bouncing screen. First and foremost, make sure you're using the supplied power adapter and not the TV's USB port. It appears the cheapest Express model may no longer come with a power adapter, so if you didn't get one make sure the power adapter you're using can supply at least 1 Amp.Roku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; App availability 1; Audio 42; Audio Guide 3; Audio quality 1; Audio settings 44; Authentication issue 1; Availability 1; Bluetooth 3; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ...

Re: Roku Ultra Stuck on bouncing logo About the only thing left to try is a hard reset. Find the hidden recessed reset button and hold it in for a minimum of 30 seconds. Ignore whatever is happening on the screen, you must hold it for at least 30 seconds to properly trigger the reset.I bought brand new Roku express, because our smart Philips TV will no longer support built in Netflix. Plugged the Roku express into the HDMI port. It goes to the set up menu, and we follow the prompts. It connects to the wifi. But then just goes to a bouncing logo. Other articles on here suggest re...Hi, Thanks for posting here in the Roku Community. We see that you're unable to update your Roku device, and we'd be more than glad to assist. May we know if you've already tried to perform a system restart on your Roku device to see if you're able. Roku Community. Sign In Help. Browse Browse .My Roku 4K is also stuck on the bouncing logo. I've tried removing all cables / holding the rest button / leaving powered off overnight. The device is plugged in to a wall outlet. I've had the device for 4 months. I'm just trying to get information on how to return the item under warranty. Please a...Generally for the bouncing Roku issue, the steps are to either leave unplugged for a bit or factory reset (press and hold button for 30+ seconds as you did). The bouncing Roku logo is basically stuck in a boot process. If the factory reset does not fix it, then device probably needs replacing.Have performed all the suggestions - still stuck on the bouncing Roku page - is there a number I can call or do I need to replace with a fire stick. 0 Kudos Reply. RokuMary-F. Community Moderator Mark as New; Bookmark; Subscribe; Mute; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are ...Thanks for the post. When trying to perform a factory reset on the Roku device, please make sure that you hold down the reset button for at least 30 seconds regardless of what is happening on the screen. In addition, we highly recommend making sure that the device is plugged into a wall outlet and not powered by the TV USB port.

Jul 6, 2022 · I've had a Roku Express 4K+ for all of about 5 months and I've unfortunately gotten bit by the "stuck on bouncing Roku logo with infuriating music" bug that appears to be a pretty common occurrence. I've tried everything mentioned on the forums here - factory reset, different cables, power cycling,...Jul 6, 2022 · I've had a Roku Express 4K+ for all of about 5 months and I've unfortunately gotten bit by the "stuck on bouncing Roku logo with infuriating music" bug that appears to be a pretty common occurrence. I've tried everything mentioned on the forums here - factory reset, different cables, power cycling,...1) unplug the power cord and keep it unplugged for 15 minutes; plug the power cord. RESULT: same behavior (stuck on spinning circles logo). 2) unplug power cord; press the power button and keep it pressed while plugging the power cord; release the power button after 5 seconds.Rebooting your Roku TV can help refresh the system, clear temporary files, and improve overall performance. We'll be waiting for your update. Kind regards, Eunice. I just did a factory reset on my JVC Roku TV. Now it is stuck on the portion of the initial set up where the screen says "connecting… this may take a minute".Find out how to make the most of Roku Community support and learn about the best ways to get your questions answered on our thriving forum with these FAQs.Re: Remote won't pair light blinking but stuck on pair your remote screen. 1) Pull the batteries from the remote. 2) Factory Reset the Roku (hold the reset button in for 45 seconds with the power on) 3) When it gets to the pairing screen, put the batteries in the remote and hold it an inch or two away from the Roku (just hold it there for a ...

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When I would turn my tv/roku off in the passed and then return at a later time the Roku would perform a full power-on where the Roku loading screen would have a bouncing logo. Now after resetting the Roku loads with a still roku logo and not a bouncing one and takes a much longer time to reconnect to the WiFi after finally loading.About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...I have a 19" Samsung TV with a Streaming Stick 4K. I use a Roku voice remote with standard batteries; there's a pairing button next to the batteries. When I turn on the TV & press the Home button on my Roku remote, nothing at all happens & it shows "no signal" on the TV screen. I've unplugged the Roku stick from the TV and I've unplugged the ...Thanks for reaching out regarding the issue you are experiencing. We recommend restarting your Roku TV, Go to Settings > System > Power > System restart > Restart and unplug your TV for 10-15 minutes then plug it back in to resolve the issue. If the issue still persists, we would recommend you contact the TV manufacturer for the issue.

Roku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; App availability 1; Audio 42; Audio Guide 3; Audio quality 1; Audio settings 44; Authentication issue 1; Availability 1; Bluetooth 3; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ...My second Roku device suddenly (when I turned on the TV tonight) shows a bouncing logo, then goes to a blue screen. Even though I can hear the normal response tones if I press the Home or other buttons, it stays on blue screen. While I'm doing this, my living room TCM/Roku television is in the other room working perfectly.Re: Express 4K+ Has bouncing Roku logo. @Denise_leber. Generally for the bouncing Roku issue, the steps are to either leave unplugged for a bit or factory reset (press and hold button for 30+ seconds as you did). The bouncing Roku logo is basically stuck in a boot process. If the factory reset does not fix it, then device probably needs replacing.In addition, have you tried using another HDMI port on your TV as well as trying your device on another TV to see if you are seeing the same issue with the bouncing logo? We look forward to hearing from you and assisting you with your needs. Thank you! Best regards, Mary. Re: Brand new Roku stuck on bouncing logo- can’t get support!?Re: TCL Roku TV - Stuck in Headphone Mode. I tried many things. What finally worked was plugging in the 3.5 mm wire/cable that goes to my Bose speakers. It played on them for a few minutes the regular sound on the T.V. from the Roku device popped back on.Customer: my roku box is stuck in showing the Roku symbol and it cannot be moved to show a screen. Answered by Shahid in 31 mins 10 years ago. Shahid. Technician. 43,781 satisfied customers. Specialities include: Record/Cassette Player Issues, CD/DVD Player Repair, Audio Equipment Problems.Find out how to make the most of Roku Community support and learn about the best ways to get your questions answered on our thriving forum with these FAQs.Try clicking each blank channel icon to load the app and then going back to the home screen then. After they have all been clicked restart your Roku, either from the settings menu or by unplugging it and plugging it back in. That should fix it. 0 Kudos. Reply.Re: Channel activation Update stuck. We had this problem after power surge. Tried unplugging that didn't work. Did a factory reset which included a software update and it worked fine. Step one: Plug back in and power on. Step Two: enter email but DO NOT activate yet. Step Three: (While it sends activation to your email) Click asterisks (*) on ...Rebooting your Roku TV can help refresh the system, clear temporary files, and improve overall performance. We'll be waiting for your update. Kind regards, Eunice. I just did a factory reset on my JVC Roku TV. Now it is stuck on the portion of the initial set up where the screen says "connecting… this may take a minute".Check the email address displayed under Settings->System->About. If there's one there and it's not yours you'll have to factory reset the device from Settings->System->Advanced system settings. Roku Community Streaming Expert. Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.Re: Roku Ultra Stuck on bouncing logo. @degranny. 2 things you could try: disconnect the HDMI cable and power supply. Restart it with the HDMI cable still disconnected, wait for the Ultra's light to go out, then plug in the HDMI cable and see if you have a display. Second, if you've been unplugging the power cable from the Roku so far, try ...

Hit the Up button only once. Press the Rewind button twice. Press the Fast Forward button twice. Wait for a few minutes as the Onn Roku TV shuts down and restarts. 3. Power Cycle the TV. Power cycling means not only turning the TV on and off but also unplugging and re-plugging the power cord.

Sep 30, 2019 · Re: Roku Ultra Stuck on bouncing logo. About the only thing left to try is a hard reset. Find the hidden recessed reset button and hold it in for a minimum of 30 seconds. Ignore whatever is happening on the screen, you must hold it for at least 30 seconds to properly trigger the reset. Then power cycle and see if you get the initial welcome and ...Re: Stuck on "Let's Get Started" Screen. My black 4K stick is stuck on that screen, too - I did a factory reset by hitting the home button 5 times, hit up arrow once, hit rewind twice and hit fast forward twice - brought me to bouncing roku & then Let's Get Started page - hit the right arrow & internet selection appears & the internet ...Stuck on half loaded Roku screen on start up At a hotel, and Roku will not even boot because it's trying to update software. Boot process gets stalled on purple screen with Roku logo and upper left but nothing else will load. Have tried powering down and restarting. Have tried hooking up to different device and it won't go past this.it is using the Roku factory 1 amp usb supply that it comes with. (also tried 2.4 amp usb power brick - no difference). Remote has new batteries (same as during initial setup), when the reset button is pressed it starts to (blink) then after about 3 secs, goes solid, then reboots and shows the Rok...Hi , Thank you for reaching out to the Roku Community! We appreciate you letting us know about this and your attempts to troubleshoot this issue. What device are you using right now? How are you trying to connect to your network? Is it via a wired or wireless connection? Did we recently make any ch...I’m having this problem too. I was in the middle of watching something about 10 hours ago, whilst doing so the Roku stopped working. Since then I can only get the load screen with the bouncing icon. I have soft and hard re-set the box. Pushed in the re-set button on the back of the box for 10, 20 and 30 seconds. I have re-set my router.In addition, have you tried using another HDMI port on your TV as well as trying your device on another TV to see if you are seeing the same issue with the bouncing logo? We look forward to hearing from you and assisting you with your needs. Thank you! Best regards, Mary. Re: Brand new Roku stuck on bouncing logo- can’t get support!?Click the Devices button to get a list of Roku devices on your network from which to choose. (The green dot, if present, indicates a device is currently selected.) If it doesn't show a list of devices, you should be able to tell it to scan to find them. Roku Community Streaming Expert. I am not a Roku employee, only a user like you.

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Roku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; App availability 1; Audio 42; Audio Guide 3; Audio quality 1; Audio settings 44; Authentication issue 1; Availability 1; Bluetooth 3; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ...Aug 19, 2022 · My second Roku device suddenly (when I turned on the TV tonight) shows a bouncing logo, then goes to a blue screen. Even though I can hear the normal response tones if I press the Home or other buttons, it stays on blue screen. While I'm doing this, my living room TCM/Roku television is in the other room working perfectly.I bought brand new Roku express, because our smart Philips TV will no longer support built in Netflix. Plugged the Roku express into the HDMI port. It goes to the set up menu, and we follow the prompts. It connects to the wifi. But then just goes to a bouncing logo. Other articles on here suggest re...My Roku has not had problems other than one failed remote. I recently moved, and when I went to use the Roku, it won't boot up passed the bouncing Roku logo. I have tried resetting it numerous times. I have tried hard connecting to my router by ether net. Neither my remote nor my iphone app can connect to it. Any other ideas of things to try?Danny, I have had a Roku 3 for a couple of years. I have had just a few issues (mainly remote), but now it is stuck on the bouncing Roku. I have tried to reset it several times (and yes I have held it long enough - Roku says 10 seconds, but community responses say 30 seconds so I have done both).Re: stuck on the logo after updating. @Malexman. Thanks for the follow up. We would recommend trying to unplug/power down your wireless router and then trying to boot your Roku device up again to see if you get past the bouncing Roku logo. If so, try then plugging in/power back up your wireless network.I am having the same issue. Bought brand new Roku Express from our local Best Buy. Brought it home, got everything all set up and started setting up the Roku, followed all directions correctly, connected to the wifi, downloaded all new updates, but now is stuck on the bouncing 'Roku' letters.Mar 23, 2022 · @jen_d03 . Generally, the last resort is to factory reset the device (press and hold Reset for 30+ seconds while powered) and then try to connect it to a mobile hotspot (if available to you) on the 2.4ghz band and see if that gets you past the bouncing ball/bouncing letters.Re: Stuck on the “Let’s get started” screen. It seems unlikely that you have two failed remotes, so I'd have to suspect the batteries. If you're not getting a noticeable flash from the end of the remote on your camera screen then it's kind of pointless to keep trying. You might want to get a cheap universal remote that supports Roku devices.Re: Remote buttons acting stuck. First thing I would try is to restart the Roku. If you can get sufficient control with the remote, you'd do this via Settings > System > System restart. If not, pull the power cord for a few seconds then plug it back in. I am not a Roku employee, only a user like you.May 2, 2023 · Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Manufacturer support & warranty resources; Discussions; Roku Audio. Discussions; Roku Smart Home. Using your smart home devices; Cameras & doorbells; Lights ...What do I do if my Roku is stuck on the loading screen? If your TV is frozen on the loading screen or won't progress past the bouncing letters, try resetting the … ….

Nothing new. Shamefully, same issue has so many others are having. Bouncing logo. There does not seem to be a one solution to this ongoing issue accept the company has a bad batch of products floating without offering the customers a resolution or replacement, which would be the audible thing to do....My Roku is also stuck on bouncing symbol, tried multiple times to hard reset and power cycle to no avail. SN: S07S515VE3G6. model: 3940X. 0 Kudos RokuJohnB. Community Moderator Mark as New; Bookmark; Subscribe; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" …Re: Sharp/Hisense Roku TV stuck on logo. Hi @RokuDanny-R @RokuKariza-D. Here's the details of my TV. Serial Number : 58G183986H00329. TV Brand : Sharp. Model : LC-58Q7330U. Steps to reproduce : TV restarted all of sudden and from then on, its stuck in the bootloop.LinkedIn lets you create a company page in addition to your personal LinkedIn profile. A logo on your company page will boost familiarity with your brand and give the page a more p...Roku Ultra Stuck on bouncing logo Jump to solution. My Roku has not had problems other than one failed remote. I recently moved, and when I went to use the Roku, it won't boot up passed the bouncing Roku logo. I have tried resetting it numerous times. I have tried hard connecting to my router by ether net. Neither my remote nor my iphone app ...I bought brand new Roku express, because our smart Philips TV will no longer support built in Netflix. Plugged the Roku express into the HDMI port. It goes to the set up menu, and we follow the prompts. It connects to the wifi. But then just goes to a bouncing logo. Other articles on here suggest re...Stuck on the loading screen of your Roku TV? Watch our quick troubleshooting guide to get back to your favorite shows in no time. We cover everything from re...Jul 6, 2022 · I've had a Roku Express 4K+ for all of about 5 months and I've unfortunately gotten bit by the "stuck on bouncing Roku logo with infuriating music" bug that appears to be a pretty common occurrence. I've tried everything mentioned on the forums here - factory reset, different cables, power cycling,... Roku stuck on bouncing logo, Roku logo bouncing on screen. Technician's Assistant: What Roku model do you have? Not sure, how can I tell. Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your Roku media player? ... My roku is stuck. I have been trying to get help from you for hours now and all I get is the ..., Hit the Up button only once. Press the Rewind button twice. Press the Fast Forward button twice. Wait for a few minutes as the Onn Roku TV shuts down and restarts. 3. Power Cycle the TV. Power cycling means not only turning the TV on and off but also unplugging and re-plugging the power cord., Find out how to make the most of Roku Community support and learn about the best ways to get your questions answered on our thriving forum with these FAQs., Day 3 when we tried to turn it on, it was stuck on the bouncing Roku logo. I've unplugged it, held down the reset button, even unplugged it completely and hooked it up to another TV. As soon as the TV is turned on, it goes straight to the bouncing logo and won't do anything else., Roku. Stay updated on news and offers. Some Roku players including the current generation models listed below can be powered by connecting to an available USB port on your TV. Roku Express Roku., Apr 18, 2020 · I bought brand new Roku express, because our smart Philips TV will no longer support built in Netflix. Plugged the Roku express into the HDMI port. It goes to the set up menu, and we follow the prompts. It connects to the wifi. But then just goes to a bouncing logo. Other articles on here suggest re..., Once the device is getting past the bouncing logo screen, try reconnecting your wireless network. This should resolve the issue you are experiencing, however, if the issue is still unresolved, please reply back with the serial number/device ID of the Roku device and we will be able to assist you further. My player is stick on the ROKU logo screen., Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance., I believe I have a Roku express plus but we recently moved and now I’ve tried to factory reset it and everything and it’s just a bouncing logo. It’ll go off then come right back on to a bouncing logo it does it repeatedly. I’ve tried resetting it but nothing has made it stop. I’m completely over it someone please help, Plugged and Roku express into the HDMI connect. It goes to the set up menu, and are follow the prompts. It connects to the wifi. Though then just goes to adenine bouncing logo. Other related on here suggest removing the SD card. But there is no SD card. The far is working fine. Instead it's been stayed within the bouncing logo for period., Re: sharp roku tv Model: LC-65q7370U flashes Sharp-Ruku Logo and Reboots (approx 10 sec once ) @Mjbset93. Sharp Support. Solved: I am trying this also. I cannot find a reset button on the back on my TV. I have checked around all the input port on the back and around the factory badging on the back., Jan 26, 2020 · Re: Disable or skip ROKU start up screen (bouncing logo) Lol 😂 I hate the sound too. There is only one reason for this annoying "feature": Conditioning. And thats the only reason why roku will never remove the startup sound. I have a solution: Switch sound off at your TV before you shutdown your TV. Switch sound on after roku bootup., My Roku is also stuck on bouncing symbol, tried multiple times to hard reset and power cycle to no avail. SN: S07S515VE3G6. model: 3940X. 0 Kudos RokuJohnB. Community Moderator Mark as New; Bookmark; Subscribe; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" …, Solved: Bought brand new Roku Streaming Stick + and it hooked to wireless but am now stuck on bouncing Roku letters after checking for update in initial set up. Help? Tried to reset it, switched TVs, etc. but no luck moving past this., Roku 3930X is stuck on bouncing logo screen. Labels. 1-touch Play 2; Adding or Removing Channels 1; Alexa skill 7; App availability 1; Audio 42; Audio Guide 3; Audio quality 1; Audio settings 44; Authentication issue 1; Availability 1; Bluetooth 3; ... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW ..., Please try restarting your modem and router. After doing so, you will need to factory reset your Roku by hitting the star button on the Roku remote and choosing factory reset before attempting to scan the QR code once more. Please keep us updated if the issue continues. All the best, John., Roku stock is already up about 75% – its sharpest rally of all time. And it joins a long list of tech stocks that are soaring here in 2023. Luke Lango Issues Dire Warning A $15.7 t..., I have a brand new Roku Express and it is stuck on the Let's Get Started screen to select the language. I have tried the plug/unplug, take out/insert batteries steps and it doesn't work. The remote will get the device to wake up from the bouncing screensaver screen but it won't select a language ..., My Roku has not had problems other than one failed remote. I recently moved, and when I went to use the Roku, it won't boot up passed the bouncing Roku logo. I have tried resetting it numerous times. I have …, Sep 15, 2020 · I’ve read through this thread and tried all of it. My new Roku express just keeps rolling the Roku logo. The activation screen has never come up. please help! I want to continue loving Roku and recommending g it to my friends and colleagues., Open Settings app. Tap Apps. Find and tap the Netflix app. Tap Storage. Tap Clear cache. Once the cache has been refreshed, open the Netflix app again and see if it's now working. If the Netflix ..., Resetting the remote control batteries will free up a Hisense TV stuck in a boot loop to reset the Hisense TV remote control batteries and remove them from the remote. After removing the remote's batteries, press and hold the power button for 15 seconds. Put the batteries back in and turn the TV on., Ok,the email on my TV has been hacked, I've have changed it with my new Google,email and phone however y'all keep the link with a new code,to the old account,I need y'all to send it to my new email or something different because I will not receive mail on the email that's on the Roku tv, Small businesses across the country may soon have the freedom to require uniforms with business logos while still permitting employees to display union logos in other ways. Small b..., Sharp Roku TV flashes sharp logo for 10 seconds. Jump to solution. Tonight, our TV crashed and rebooted, but ever since it's only flashing the Sharp logo for 10 seconds and then goes black and starts over again. We have tried to factory reset it, changed outlet, changed plugs, turned off our switch, and shut off our WiFi and hardwired the TV., My Roku 4K is also stuck on the bouncing logo. I've tried removing all cables / holding the rest button / leaving powered off overnight. The device is plugged in to a wall outlet. I've had the device for 4 months. I'm just trying to get information on how to return the item under warranty. Please a..., Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance. All community This category This board Users, Re: Roku Ultra Stuck on bouncing logo. @degranny. 2 things you could try: disconnect the HDMI cable and power supply. Restart it with the HDMI cable still disconnected, wait for the Ultra's light to go out, then plug in the HDMI cable and see if you have a display. Second, if you've been unplugging the power cable from the Roku so far, try ..., Roku logo bouncing on screen. Technician's Assistant: What Roku model do you have? Not sure, how can I tell. Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your Roku media player? ... My roku is stuck. I have been trying to get help from you for hours now and all I get is the ..., Hello! , Thanks for the post, Have you tried doing a factory reset on your Roku device? Do you have cellular data, so we can try connecting your device to your hotspot? If you cannot control your device or it is completely unresponsive, you can perform a factory reset using the physical Reset butto..., Re: When I turn on my Roku Express 4K+, the screen is stuck on the bouncing Roku Logo screen I contacted roku support they had me send back the defective unit to them (via fedex shipping), and then they sent me a new one a week after, We recommend rebooting both your wireless router and your Roku device. I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can update and setup your device. Then once the device has been setup, switching back to your home wireless network. If you are still unable to resolve the issue ..., I bought brand new Roku express, because our smart Philips TV will no longer support built in Netflix. Plugged the Roku express into the HDMI port. It goes to the set up menu, and we follow the prompts. It connects to the wifi. But then just goes to a bouncing logo. Other articles on here suggest re...